Terms and Conditions - Cancellation Policy

Tiny Magic Mail - Cancellation Policy

Right to Cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire 14 days from the day you receive the relevant goods. 

To exercise the right to cancel you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email).  You may use the attached model cancellation form but it is not obligatory. 

If you cancel this contract, we will reimburse you all payments received from you, including the costs of delivery (except for the supplementary costs if you chose a type of delivery other than our standard delivery).  We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is as a result of unnecessary handling by you. 

We will make the reimbursement without undue delay, and not later than

(a)   14 days after the day we receive back from you any goods supplied, or

(b)   (if earlier) 14 days after the day you provide evidence that you have returned the goods. 

We will make the reimbursement using the same method of payment as you used for the initial transaction, unless you have expressly agreed otherwise.  You will not incur fees as a result of the reimbursement. 

Model Cancellation Form

To:  Tiny Magic Mail Limited, Kingsdene, King Street, Odiham, Hook RG29 1NF

help@tinymagicmail.com

I/We  hereby give notice that I/We cancel My/Our contract of sale of the following goods:

{insert details}

Ordered on: 

{insert date}

Received on:

{insert date}

Name and Address of Consumer(s): 

Signature (if in hard copy) of Consumer(s):

Date: